Privacy Policy

1. Personal Data We Collect

We collect data necessary for the operation of our facility management services, including:

• Employee Information: Employee number, full name, department, and designation level.
• Work-Related Data: Information contained in work orders, maintenance reports, project logs, and utility readings (e.g., unit numbers, maintenance notes).
• System Usage Data: Logs of system activity, including who performed specific actions (e.g., acknowledging a maintenance report).

2. Purposes of Collection

We collect and process your personal data for the following purposes:

• Operations: Facilitating facility maintenance, work order assignment, and utility monitoring.
• Security & Compliance: Maintaining accurate records for workplace safety and security.
• Account Management: Verifying employee identities and managing system access roles.

3. Data Protection Arrangements

We implement "reasonable security arrangements" to protect your personal data as required by PDPA:

• Encryption: Your data is encrypted at rest and in transit.
• Access Control: We use Role-Based Access Control (RBAC) to ensure that personal data is only accessible to authorized personnel on a need-to-know basis.
• Security Updates: We regularly monitor and log system activity to prevent unauthorized access.

4. Data Retention

We retain your personal data only for as long as it is necessary for business or legal purposes. When data is no longer required, it will be securely disposed of or anonymized.

5. Your Rights

Under the PDPA, you have the right to:

• Request access to your personal data held by us.
• Request correction of your personal data.
• Withdraw your consent for specific data usage (where applicable).

6. Contact Us

If you have any questions about this Privacy Policy or wish to make a data access request, please contact our Data Protection Officer (DPO) at: